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5 Ways to Make Social Media a Mindset, Not a Tool
We often talk about social media in terms of tools, but
is it actually more of a mindset shift? Strategist and best-selling
author Erica Dhawan thinks it is. In her work and new book, Get
Big Things Done, she talks about connectional intelligence, the
number-one skill we all need to develop in the connected era. Dhawan says
success today is not just about amassing Twitter followers and LinkedIn
contacts, but about what you do with those connections to create value and
meaning.
Here are five ways to get into a connectionally intelligent
mindset.
1. Use social tools to drive your mission.
Define your dream first. Ask yourself what is the big thing
you want to get done before launching a website or setting up a new Twitter
handle. Clarify your goals and motives for each social media platform and
carefully decide which platforms will actually add value to your organization.
Once you have a clear mission, you also don't always have to start a new
conversation. Look to amplify a trend in progress or reach out to an existing
cause that needs help.
2. Before making connections, ask yourself, "What do
I know and what do I not know?'
"What do I know?" is the first question. We often
overlook the connections and resources we already have in a frenzy to reach out
and grow as fast as possible. Before making new connections, ask, "What do
we not know?" to guide how and who else you could connect
with. Focus on a solid foundation and sustainable, step-by-step growth.
3. Use the power of networks to find solutions in
unexpected places.
Using networks can speed up the rate at which we solve
problems. Look at CrowdMed, Innocentive, or Quirky. They all put questions out
to a crowd and rely on the proper structuring and sifting of the answers to
create unprecedented value. The key is asking the right question and designing
a problem in a fun way so people want to pitch in and solve it. DuoLingo, a
free online language learning platform that also serves as a crowd-sourced text
translation system. In DuoLingo, when learners reach a certain level, the
sentences they practice on are actual sentences from news websites that need
translation. When enough people get the same translation, the system considers
it accurately translated and uses it. Using the wisdom of the crowd, his method
of translating basic website content is as accurate as using professional
translators. DuoLingo inventor Luis von Ahn was able to connect the dots in
technology, culture, language, and information in a way that no one had before.
4. Build connectedness into the core of your company
culture.
Accelerate your employees connectedness by leveraging their
informal knowledge. Host internal TED Talks. Allow junior employees to become
internal thought leaders through a blogging and podcast network. Build
communities that allow real time and open communication so employees can easily
access peer knowledge when it's needed.
5. Use social tools to scale and sustain relationships.
We've all heard of speed networking outside your company,
but what about applying it internally? Especially when company branches are
spread out internationally, there is often a huge missed opportunity to connect
these employees globally to share knowledge. A new video networking platform
called Spindows accelerates communication across geographies,
enabling employees to discover new colleagues and new sources of ideas.
There's much more about connectional intelligence and
adopting a whole new mindset about social tools in Dhawan's work and new book, Get
Big Things Done.
Now it's your turn. Are you connecting intelligently? Are
you still relying on the old wisdom of networking or are you thinking outside
the box? Do you think about how you are using each social tool in service of
your bigger mission? Please let me know your thoughts in the comments section
below.
Related article: Basic
of Social Media
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